Returns & Exchanges

At KegLand, we want to ensure your home brewing and dispensing equipment meets the highest standards. If you are not completely satisfied with your purchase, we offer a straightforward return process for items in original condition within 30 days.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of why you wish to return the product.

• 2.
  Receive Authorization

  Once approved, we will issue a Return Merchandise Authorization (RMA) number and provide the correct warehouse shipping address.

• 3.
  Secure Packaging

  Pack the items securely in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 4.
  Inspection and Refund

  After our technicians inspect the returned gear, we will process your refund or store credit within 5-7 business days.