Frequently Asked Questions
Everything you need to know about your home brewing and beverage dispensing equipment.
How long does standard shipping take within Australia?
Standard shipping usually takes between 3 to 7 business days depending on your location. Regional areas may experience slightly longer delivery times.
What is your return policy for faulty equipment?
We offer a comprehensive 12-month warranty on most electrical components and hardware. If an item is faulty, please contact our support team to initiate a return or replacement.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on the weight of the items and the destination.
Can I track my order after it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the courier's tracking portal.
What payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as PayPal, Apple Pay, and interest-free payment options like Afterpay and Zip.
Are your kegs and fittings compatible with other brands?
Most of our equipment uses industry-standard sizing, such as 5/8" BSP threads and standard ball lock disconnects, ensuring high compatibility with other home brewing systems.